
Alex Yakubovich, Scout RFP
300 Customer Interviews to SaaS Product-Market Fit
Alex Yakubovich is the co-founder and CEO of Scout RFP, a SaaS product that helps large enterprises automate their strategic sourcing and procurement process. Before Scout RFP, Alex and his co-founders built an online ordering platform for restaurant chains while still in college. What started as a way to make beer and pizza money grew into a business serving major chains like Panera, Jersey Mike's, and KFC, processing hundreds of millions in transactions. They sold that business to Living Social for tens of millions of dollars. But during those years of selling into large enterprises, Alex experienced firsthand how broken the procurement and RFP process was. So when they started their next company, they took a radically different approach to finding SaaS product-market fit. His co-founder Stan proposed a rule: don't build anything until you've talked to at least 200 people in procurement. They ended up interviewing close to 300 people over six months. That research revealed something surprising - the market was full of software from SAP, Oracle, and other giants, but adoption was terrible because the tools were too complex. Scout RFP launched with a one-page application so minimal that prospects would ask "is that it?" But once they used it, they loved the simplicity. The team achieved SaaS product-market fit by focusing on adoption and ease of use rather than feature count. That approach attracted some of the world's biggest brands, and the company grew to over 150 employees with $60M in funding. There are some great lessons here about the power of deep customer discovery, why simplicity beats features, and how to build enterprise SaaS that people actually want to use.






















